Welcome to WKS

You're a part of something big

WKS Restaurant Group is home to five beloved brands, and Wendy’s is now the largest. We span across the country and hope you will find yourself at home.

Getting Started

As a new team member of WKS, you’ll need to fill out some paperwork.

Start here

What's it like working for WKS?

Every new employee gets the chance to watch the onboarding video with the hope of helping them see they are a part of something bigger.

Key Dates

Date Event
Monday, 9/6 Onboarding can begin.

Visit TalentReef to get the process started.

Wednesday, 9/15 Onboarding training (required for GM’s and DM’s)

Two session will be held:

  • 9am to 11am (Central)
  • 3pm to 5pm (Central)
Monday, 9/20 Official Transition day to WKS
Thursday, 9/23 Benefits Enrollment begins
Friday, 10/1 First paycheck received from WKS
Monday, 10/4 Culture Day (for General Managers)

Frequently Asked Questions

Who can I contact for Human resources questions?

When in doubt, reach out to the People Services department at ps@wksusa.com for answers to your questions.
For questions about… Reach out to…
Employee relations

Policy questions

Termination authorizations

Covid-19 questions

Natalie Calderon, PS Manager

natalie.calderon@wksusa.com

562-541-8998

TalentReef or ADP

Background Checks

Belen De Santiago, PS Coordinator

belen.desantiago@wksusa.com

562-354-4856

Generic benefits questions

Claim issues

MyWKSBenefits@ubfinsurance.com

877-374-1274

or benefits@wksusa.com

WKS benefits programs

Leave of Absence Questions

Sandy Thibodeaux, Benefits Specialist

sandy.thibodeaux@wksusa.com

657-777-4225

When can I start applying with WKS Frosty?

Now!

Start here

When do I need to complete my onboarding forms?

Once you have applied and are notified that you are hired, you should complete
all onboarding forms (policy acknowledgments, WOTC, etc.) by Wednesday, September 15.

The I-9 should NOT be filled out until Monday, September 20, and needs to be completed by Wednesday, September 23.

More about I-9’s

Once you have applied and are notified that you are hired, you should complete all onboarding forms, policy acknowledgments, WOTC, etc.), except for the I-9 by Wednesday, September 15th.

Between September 20th and September 23rd, your onboarding status will be changed to “Completed”. Between those days you can fill out your I-9 form. It needs to be completed by Wednesday, September 23.

Please work with your manager to coordinate the date you will go in to complete your onboarding.

Acceptable documents for the I-9 form

While filling out the I-9 form, you will need to provide one of the following documents:

  • US Passport
  • Permanent Resident Card
  • Driver’s License or State ID or School ID
    and one of the following:

    • U.S Social Security Card or Certification of Birth

I’m on leave during the application window, what should I do?

You will be contacted by People Services to arrange for onboarding.

How much will I get paid?

You will be onboarded with the same rate of pay as you currently have.

Will I keep my seniority, even though we’re starting as new employees?

Yes, WKS Frosty will honor the seniority date you have with MUY.

Will I be subject to a background check?

District leaders, General Managers, Assistant Managers, and Shift Leaders will receive criminal and civil background checks.

District leaders will also receive a DMV background check.

When will I get my first paycheck from WKS Frosty?

Your first paycheck as a WKS Frosty employee will be on Friday, October 1st. This will include hours worked from 09/20/21 through 09/26/2021

Will I be able to continue using my Pay Card?

No, the pay card program will not be available with WKS Frosty. We offer direct deposit or the option to receive a regular paper check.

Do we receive paid holidays?

Yes! Assistant Managers and Shift Leaders receive three paid holidays per year.

General Managers and District Leaders get six paid holidays per year!

How many sick hours do I get?

All managers (DL, GM, AM, SL) accrue up to 48 hours in a calendar year (January 1st to December  1st). You may use a maximum of 24 hours per year. Sick time will roll over into the following year, but you cannot accrue past the 48 hours.

Who provides medical insurance?

The insurance carrier that we currently have available for all full-time eligible employees is BAS (Benefits Administrative Services).

What health benefits are offered?

Benefit-eligible employees will be offered medical, dental, and vision insurance.

Who is eligible for benefits?

All full-time employees.

Some part-time employees are eligible if they meet the following criteria (as defined by the Affordable Care Act):

  • Employees that average 30+ hours a week within the measurement period
  • The measurement period begins on the first of the month following their hire date
  • The measurement period last for 12 months

The hours are tracked in the payroll system (ADP) and the Benefits team is notified of this event monthly.

Team members who are not working enough hours will lose coverage after their stability period.

How do I complete my benefits enrollment?

Login to ADP Workforce Now to begin the enrollment process. It will be available from September 23 through October 1.

How do I login to ADP?

View these instructions for registering with ADP.

When do benefits begin?

Currently enrolled team members who are full-time with Muy benefits will be eligible to participate in WKS benefits on October 1, 2021, with no lapse in coverage.

For new hires, the benefits will not begin until the 1st of the month following 30 days from their employment date.

How do I enroll in the 401k plan?

Visit Tri-Ad to begin registration.

What if I need to rollover funds from another 401K plan?

First, register for your 401k at Tri-Ad.

Next, contact Tri-Ad at 877-690-4015 to notify them of the rollover.

Then, call your former employer or plan administrator and request distribution forms. On your forms,  indicate a “direct rollover” and request that the check is made payable to Charles Schwab Bank.

When you receive the check, send it to TRI-AD for the deposit along with your TRI-AD rollover form. The roll over form can be found in ADP under the Resources/Forms Library/PS/Forms folder.

Where else does WKS operate?

Check out the map below to see all our locations.

If you aren’t serving chicken, pancakes, hamburgers, pizza, or doughnuts, you’re serving someone who does.

Roland Spongberg - WKS Restaurant Group