Regional Facilities Manager

Job description

Job Title: Facilities Manager

Location: Texas, Indiana, Missouri

Reports to: Vice President of Facilities

As the Facilities Manager, you will lead the team of company facilities technicians and third-party suppliers to oversee facilities operations and maintenance for 80-100 restaurant facilities in your assigned region. Your primary objective will be to utilize your team effectively to create a safe, efficient, and comfortable work environment for employees and visitors while managing company assets effectively, safely, and in compliance with relevant regulations. You will partner with store operations and other departments to ensure shared company objectives are achieved.

Responsibilities:

Facility Maintenance and Repairs:

  • Develop and implement a comprehensive maintenance program for all facilities, including; restaurant equipment and building systems to ensure restaurant uptime.

  • Coordinate with maintenance staff, external contractors, and store operations teams to perform scheduled and unscheduled repairs and maintenance in order to effectively support store operations and maximize value for facilities spend.

  • Develop and manage the annual facilities budgets, including forecasting and cost control for both operating and capital expenditure budgets.

  • Identify and implement opportunities for change, supporting a culture of continuous improvement.

  • Perform regular facility inspections to ensure compliance with company standards, industry best practices, and identify areas for improvement.

  • Ensure the implementation and enforcement of safety protocols, procedures, and guidelines to maintain a safe and secure environment for employees and guests.

  • Assist in developing and implementing company sustainability initiatives.

Team and Vendor Management:

  • Recruit, train and manage your team of facilities personnel, and engage third-party vendors to achieve desired results.

  • Manage the balance between in-house technician and third-party vendor work.

  • Set performance expectations, conduct regular evaluations and provide guidance and support.

  • Negotiate contracts, review service agreements, and monitor vendor performance.

Customer Service:

  • Respond promptly to facility-related inquiries and requests from store operations and other customer groups, addressing concerns or escalating issues as needed.

  • Prepare and present reports and presentations on facility-related matters.

  • Instill confidence with customer departments, company leadership, other departments and stakeholders by providing predictable and reliable best-in-class facilities services and customer service.

Requirements:

  • Bachelor’s degree in Facilities Management, Engineering, Business Administration or a related field, plus 5 years of Facilities Management experience. 8+ years of relevant facilities management experience may be considered for candidates without a degree.

  • Strong knowledge of facility operations & maintenance best practices, and a history of success in a similar role (restaurant experience preferred).

  • Excellent organizational and problem-solving skills.

  • Proficiency in using computer applications, including Google Suite, MS Office and facilities management software (we use Corrigo CMMS).

  • Effective communication and interpersonal skills to work collaboratively with employees, vendors, and contractors.

  • Ability to handle multiple tasks simultaneously and work independently with minimal supervision.

  • Regular travel to assigned locations within your region and occasional travel outside of region will be required

Physical Requirements & Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activity

  • Carrying ?Writing? Bending ? Stooping ? Grasping ? Standing ? Climbing

  • Twisting ?Sitting? Filing documents? Walking ? Driving

  • Sweeping ?Lifting? Pushing/pulling

  • Sitting – regular computer work and communication via email and phone.

Physical Requirements

  • Lifting up to 75 pounds occasionally

  • Physical activity is sporadic

Working Conditions:

  • The worker is subject to inside and outside environmental conditions.

We value people who believe in:

  • Loyalty: We support our team and our team supports us. We are open to a respectful exchange of ideas that make us better and helps create valuable long term relationships

  • Integrity: We are honest in everything we do. When we make mistakes we own them and learn from them.

  • Winning: We keep score and are relentlessly trying to get better. We win as a team but understand that winning starts with holding ourselves accountable first.

  • Service: We are in the business of serving others. Our guests are not forced to spend their hard-earned money with us. We are always looking for an opportunity to contribute to the welfare of others.

  • Teamwork: We understand that teamwork is the foundation for our success. We love and respect each other and the experiences that make us who we are. The sum of all of us is more powerful than any one of us.

Who is WKS Restaurant Group?

We are a family-owned restaurant group and our support center is located in Cypress, CA. We know that running a restaurant, developing a team, and getting involved in your communities isn’t easy. We have support departments dedicated to help you with HR, operations, training, facilities, accounting, payroll, risk management, and marketing. In addition to Denny’s, we operate El Pollo Loco, Wendy’s, Krispy Kreme Doughnuts, and Blaze Pizza. We have 380 restaurants across 19 states. If you are looking for career growth and advancement opportunities, look no further. We believe in creating careers in the restaurant business, not just jobs. To learn more about us visit www.wksusa.com.

WKS Restaurant Group is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental Insurance

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance

Experience level:

  • 5 years

Schedule:

  • Monday to Friday

  • On call

Work setting:

  • Casual dining restaurant

  • Fast casual restaurant

  • In-person

Education:

  • Bachelor’s (Preferred)

Experience:

  • Facilities management: 5 years (Required)

  • Restaurant: 5 years (Required)

Work Location: In person

 

Regional Facilities Manager