Department: Crew
Store: Quality Inn 2203
Location: Ogallala, NE
JOB SUMMARY
This person will be responsible for accommodating hotel guest by registering them and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations and presenting statements to and collecting payments from departing guests. Act as advocate for guests during their stay including efficient processing of all guest inquiries and/or complaints to appropriate personnel in order to maintain the highest level of guest satisfaction during their stay.
JOB REQUIREMENTS